At Swap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this Privacy Policy carefully. By accessing or using Swap, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2.1 Information You Provide

• Account information (name, email, student ID verification)
• Profile data (photo, bio, campus, major)
• Listings you create (photos, descriptions, prices)
• Messages you send and receive
• Payment information (processed securely via Stripe)

2.2 Information Collected Automatically

• Device information (type, OS version, unique device ID)
• Usage data (features used, time spent, interactions)
• Location data (campus area, for service localization)
• Log data (IP address, access times, crash reports)

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience

We may share your information with:

• Other Users: Your public profile, listings, and ratings are visible to other users within your campus community.
• Service Providers: Third parties that perform services on our behalf (payment processing, data storage, analytics).
• Legal Requirements: When required by law or to protect our rights.

We do NOT sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and employee training
• Secure payment processing via Stripe

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict certain processing

To exercise these rights, go to Settings > Privacy > Manage Your Data.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our app
• Deliver personalized content and ads

You can control cookies through your device settings and in-app preferences.

Swap is intended for university students aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

Email: privacy@swapapp.com
Address: 123 University Ave, Suite 456, Berkeley, CA 94720